Shipping and Processing Policies
Order Processing: Most of our orders are processed the same or next day. Some orders (very few) and depending on bulk size, the amount of customization and personalization can take up to 14 working days. If we receive an order that will take longer than normal processing we will reach out to you using the contact information that you left with us upon placing your order. We will simply give you a heads up on when to expect your order to be processed and shipped.
Shipping Policy: All domestic USA orders placed with COPJOT receive FREE shipping. That has been our policy since 2016. International customers do pay up to $13 for shipping of orders that are 16 ounces or less. Shipping prices have increased year after year on us but for our customers we have stayed the same. FREE!
Most of our orders are shipped between 1 and 3 days after the order is received. The USPS picks up our outgoing packages marked for delivery 6 days a week. If your package weighs less than 16 ounces it will be sent first class shipping which includes tracking. First class means that you will receive your package anywhere between 1 and 5 days. Packages that are over 16 ounces are shipped priority shipping and are normally delivered anywhere between 1 and 3 days. Priority packages also include tracking.
Holiday Processing and Shipping Delays: We tend to become very busy around the 2nd week of November and do experience small delays in processing and shipping. Although we do receive a large increase in orders during this time of year it has always been our policy to work harder to get orders out and in time for the holidays. Rest assured we will do our very best to get your bulk orders processed and shipped quickly as well.